Customer Feedback

Hi Mike,

Thank you for your quick and fabulous service to Nature's Select! We had our Meet & Greet this past weekend and all the items were a hit.

Thanks Again,
Diana

PS: Can you put me in the correct direction for glass, wine glass, and cocktail.

Thank you so much. FYI everything arrived and on time. Reggie, you are the bomb.com ♥☺ you have been amazing throughout this process. I’m VERY, VERY appreciative.
Have a wonderful weekend ☺

Jessenia Toro, MyHome Design + Remodeling

David,

I am a very strong critic of service. It’s what I do, therefore, I hold others to a high standard. Those that do well will get my return business as well as references.

My grand opening of the new location is set for tomorrow and I simply didn’t have enough time in the day to hassle with an item like the status of baseball caps. However, there were critically important to the overall “atmosphere” I am trying to promote.

Bottom line, I am so pleased with both the product and the service. I threw a drop dead date when we first spoke. While there was a hiccup with the availability of the product, your communication as well as ownership of the issue was top notch. You stepped up and solved the issue…I didn’t have to. All the hats arrived ON TIME as promised and they look great. Thank you.

Yes, I will be working with you on more items. I simply have to digest the next few weeks and then figure out my needs. Once again, I applaud and thank you.

Jim Sawaya, Milwaukee Custom Cycles

Dear Mr. Oswald,

I wanted to personally thank you for the unparalleled customer service that I received from Southern Advertising. I had ordered a series of articles from your company. I was new to my company and wanted to make sure that I had ample apparel to where supporting my brand.

When I received the articles, I expressed a concern over the shade of one of logo. You immediately looked into it and, although the difference was not significant, it was slightly off. However, you understood the value of proper branding and immediately offered to remake the articles free of charge and RUSH them to me. I have to tell you, being the order was over $300 and not part of a major $3,000 purchase order, I was not sure of the response that I would get.

Mr. Oswald, the speed and completeness of your resolution would be something that the service industry could / should use as a template of making a happy and devoted customer.

Thanks again, Sir. I will certainly be ordering with Southern Advertising again, and will tell all my co-workers of the outstanding service and product.

Thank you!

Jennifer, We love the mat and the excellent quality of work. Mr.David Bean made the experience pleasurable.

Thanks so much!
Salena Jackson

Hi Mike,

Thanks for the follow-up. Here's a testimonial that you are welcome to use.

The hats that we ordered from you were a big hit at our event. This is the 3rd year that we've ordered these hats and even though we had a tight timeline, they arrived on schedule and looked beautiful. Thanks for a great job!

Linda Spry
Director of Marketing

Chris,

Thank you for your attention to details, such as the color combinations etc. … that were missed until you guys brought it to our attention! The hats turned out great and have been a hit with many happy customers.

Thank you again—
Kevin

Thank you so much, Lauren. The hats arrived and look great!

Caroline King, AMPlify Site Coordinator

Michelle and David,

I want to thank you very much for the work you did for us on the D16 caps. They were the “pride” of our company of Vietnam paratrooper veterans at the Reunion. Even folks who weren’t in D16 wanted one. You both took the extra time to assure the caps were just right and your tolerance for my suggested changes were truly appreciated. Our company wore the hats at every event we attended. They will be forever part of our heritage. You can see them in photos on our website www.d16armor173rd.org.

We will be holding another reunion next year in Oklahoma City. You can rest assured that I’ll be calling you for caps. Looking forward to the collaboration.

Respectfully,
Warren